Pronto, a platform that helps households find and book reliable service professionals, has closed a $25 million funding round led by Epiq Capital. Alongside the new lead investor, a strong lineup of existing backers Glade Brook Capital Partners, General Catalyst, and Bain Capital Ventures all chose to reinvest, signalling continued and growing confidence in what Pronto is building. The funding arrives at a moment when the company’s numbers tell a compelling story of rapid, real world growth.
Just nine months ago, Pronto’s entire operation was running out of a single location in Sector 56, Gurgaon. At that point, the platform was managing around 170 bookings every day, a respectable start for an early stage service business, but a far cry from what it has since become. What made those early days stand out was not just the volume but the attitude of the team behind it. The company’s people were so committed to making sure every booking was completed properly that they would sleep at the office to ensure nothing slipped through the cracks. That level of dedication to getting the basics right speaks to the culture the company was building from day one.
The contrast between where Pronto was nine months ago and where it stands today is striking. The platform now handles more than 18,000 bookings every single day, which represents an increase of more than 100 times its earlier daily volume in less than a year. Supporting that volume is a network of over 3,000 verified service professionals who fulfil the bookings across the areas the platform serves.
That kind of growth trajectory sustained over a short period in a category that depends heavily on trust, reliability, and operational discipline is not easy to achieve. It requires not just strong demand from households but also the ability to onboard, manage, and maintain quality across a large and growing pool of service providers simultaneously.
Despite the impressive numbers, Pronto’s team has been candid about the road ahead. Even with this level of growth already achieved, the company openly acknowledges that the harder challenges are still to come. Scaling a service marketplace is not simply a matter of handling more bookings it requires consistently maintaining quality, managing professional supply across more geographies, and continuing to earn the trust of households who are inviting these professionals into their homes.
The fresh capital from this round, combined with the renewed backing of investors who have already seen the company in action, gives Pronto a strong foundation to take on those challenges. The focus now is on building further on the momentum that has already been established rather than treating the current milestone as the destination.
